TERMS & CONDITIONS
1. General
The following terms and conditions apply to all orders placed by the customer (hereinafter referred to as ”you”) with KidsHatsandMore hereinafter referred to as “KidsHatsandMore ”, ”us ” or ”we”,
at the KidsHatsandMore website, mobile website, (jointly referred to as ”KidsHatsandMore.ie”).
By using KidsHatsandMore.ie and/or placing an order, you agree to be bound by the terms and conditions set out herein (the ”Terms”).
Please make sure you have read and understood the Terms before placing your order.
Only natural persons 18 years or older, who are not under guardianship, and are not acting in a capacity of a company, can place an order.
The inclusion of any products or services on KidsHatsandMore.ie at a particular time does not imply or warrant that these products or services will be available at any time.
We reserve the right to discontinue any product at any time.
We reserve the right to amend these Terms from time to time without prior notice to you. The version of the Terms that will apply to your order will be those on KidsHatsandMore.ie
at the time you place your order.
KidsHatsandMore want to provide the best possible online experience. You understand and agree not to (i) post, transmit, redistribute, upload, or promote any communications
or content that could harm or negatively impact our business, products or services; (ii) act in a manner or employ any device that restricts, impairs, interferes or inhibits any other user
from using or enjoying the KidsHatsandMore site, or which impacts the security of the site, or (iii) employ any device or attempt to use any engine, software, tool, agent, script or other device or mechanism
(including without limitation spiders, bots, crawlers, avatars or intelligent agents) to navigate or search the site, or to copy content from the site. We reserve the right to immediately bar access to the site
and close the account of any user who violates this provision or any other provision in these terms and conditions.
2. Prices, delivery charges and Free Delivery Service
The prices displayed at KidsHatsandMore include the statutory Value Added Tax if applicable but do not include a delivery charge. The delivery charge P&P for each order will be the same,
regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process. Our standard delivery fee P&P to Republic of Ireland is € 4.50 and FREE on orders from € 50.00
If we are unable to deliver your order in full and have to make more than one delivery, there will not be an additional charge for any subsequent deliveries. Prices in store, catalogue and online may vary.
While we try to ensure that all prices on the website are accurate, errors may occur. If we discover an error in the price of products you have ordered, we will inform you as soon as possible
and give you the option of reconfirming the order at the correct price or cancelling it. If we are unable to contact you, the order will be treated as cancelled and if you have already paid for the products
you will receive a full refund.
We are under no obligation to provide the product(s) to you at the incorrect (lower) price (even after we have sent you an Order Confirmation) if the pricing error is obvious and unmistakeable
and could have reasonably been recognised by you as an incorrect price.
Once you have finished shopping all the products you wish to purchase are added to your bag. Your next step will be to go the checkout process and make a payment.
You may pay using Visa, MasterCard credit/debit cards, Maestro cards and PayPal. Your credit/debit card payment will be made through a secure website. All payments are subject to authorisation by the card issuer. Credit cards are subject to validation checks and authorisation by your card issuer.
If your card issuer fails to authorise the payment to us, we will not be liable for any delay or non-delivery, and may not be able to form a Contract with you or we will not be able to proceed with your order.
KidsHatsandMore must receive full payment for the order at the time the order is processed and before the product is dispatched.
KidsHatsandMore.ie exercises the utmost diligence in accepting and processing orders and will endeavour to deliver your order to a physical address , in accordance with your selected delivery option.
By taking advantage of the Free Delivery service you agree to the following Terms & Conditions:
· This service entitles residents in Ireland to free delivery on online orders over €80 WITH STANDARD DELIVERY providing that the order exceeds €80 in single transaction
on KidsHatsandMore.ie. This offer will be applied automatically at the checkout.
· This service does not include free postal returns.
· KidsHatsandMore reserves the right to (i) cancel this promotion and (ii) amend these Terms & Conditions at any time.
3. International delivery
If your delivery address is outside of the EU, Europe you may have to pay import duties and taxes, which are levied once a shipment reaches your country.
You must meet any additional charges for customs clearance. Please note that customs policies vary widely from country to country. We recommend you contact your local customs office for further information.
4. Stock availability
All orders for products are subject to availability and in this regard, in the event of supply difficulties or because products are no longer in stock, we will send you an email advising you
that we are unable to fulfil your order or one of our customer services team will contact you
5. How the contract is formed
After placing an order, you will receive an email from KidsHatsandMore acknowledging that we have received your order (the “Order Confirmation”).
Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or service. All orders are subject to acceptance by KidsHatsandMore,
and we will confirm such acceptance to you by sending you an email that confirms that the products have been dispatched (the “Dispatch Confirmation”). The contract between us (the “Contract”)
will only be formed when we send you the Dispatch Confirmation. The Contract will relate only to those products whose dispatch we have confirmed in the Dispatch Confirmation.
6. Account registration
If you create an account, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility
for all activities that occur under your account or password. KidsHatsandMore.ie reserves the right to refuse to supply any individual or company, to refuse service, terminate accounts,
remove or edit content, or cancel orders in our sole discretion. KidsHatsandMore.ie is committed to respecting your privacy. An electronic copy of each order is held by KidsHatsandMore.ie
but will not be accessible to you. All orders will be concluded in the English language. You agree that we may use Personal information provided by you in order to conduct appropriate anti fraud checks.
Personal information provided during the order and registration process as a KidsHatsandMore.ie customer should be true, accurate, current and complete in all respects.
If any information changes, please contact our Customer Service team or update your account details accordingly.
7. Refusal of order
KidsHatsandMore.ie reserves the right to withdraw any products from this Website at any time and/or remove or edit any materials or content on this Website.
Whilst we will use our reasonable endeavours to authorise payments submitted to us, there may be exceptional circumstances which mean that we may need to refuse to process or accept an order
after we have received it or sent you an acknowledgement of receipt, which we reserve the right to do at any time, at our sole discretion. KidsHatsandMore.ie will not be liable to you or any other third party
by reason of our withdrawing any product from this Website, removing or editing any materials or content on this Website or for refusing to process or accept an order after we have received it
or sent you an acknowledgement of receipt.
8. Withdrawal of order
You may cancel or return your order from the date you place the order until 14 days after date of the ordered items. If you have been charged for the items, you will receive a refund which will not include
KidsHatsandMore.ie standard delivery costs and exclude the cost of the return of the items to KidsHatsandMore.ie , should such return cost have been generated.
Should you choose to keep certain items and only partially cancel your order, the delivery cost will not be refunded. You will find the full return policy at KidsHatsandMore.ie
If you wish to cancel or return your order, please provide us with notice in writing either by post, or via email to sales@idshatsandmore.ie or by filling in and submitting the standard form issued by your local Consumer Rights Authority; and return the item(s) to us as set out in section 6 (Returns) below within the 14 day period set above
We will provide a refund attempting to use the same method used to make the payment (or, if the items have not yet been paid for, reflect the return of the items in your account balance)
as soon as possible and at the latest within 14 days of receiving your notice of cancellation, provided we have received the items Another payment method may be used for the refund, provided
that you consent to such change; in any case this will not generate any additional charges.
If the item you have received is defective, please notify KidsHatsandMore.ie promptly and return the item in accordance with section 9 (Returns) below. KidsHatsandMore.ie will,
for any products deemed defective, provide a full refund. The provisions set forth herein do not limit any applicable statutory rights.
9. Returns
Refunds may be given within 14 days strict from the date of purchase for products of saleable quality returned in the original saleable condition, in their original packaging, with tags/stickers
attached and with the relevant online dispatch note or store online receipt. Please contact Customer Service if you have lost or mislaid your dispatch note.
Refunds will be credited to the original tender used to process the payment. If products received as a “gift” (recipient is not the purchaser) are returned to our online returns centre for refund,
the refund will be processed onto the original card used as payment for the order.
Postage cost of returned items is on buyer side unless otherwise agreed with KHM customer service - only standard postage cost could be refunded.
In the case of exchanging items - please return item and place order for correct size/design. We will refund after we receive returned goods. No exchange.
This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact.
Return Address:
KidsHatsandMore
35 Hillcrest Park
Lucan
County Dublin
Ireland
You will find more detailed information regarding our return process on the delivery note and in our Returns and Refunds policy
9. Our Liability
Nothing in these Terms shall exclude or limit KidsHatsandMore.ie liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
Our maximum liability to you for any loss or damage arising in connection with your order on KidsHats-andMore.ie shall be limited to the total price of your order.
If you have a problem with a product that you have purchased from KidsHatsandMore.ie online, and were not able to settle the complaint with KidsHatsandMore.ie ,
then you can submit your complaint to the EU’s online dispute resolution platform (the “ODR platform”).
The ODR platform offers consumers and traders within the EU the possibility to try and reach an out-of-court settlement for complaints arising from online purchases.
This single entry point is designed to be a user-friendly and interactive website, available in all EU official languages and free of charge. Using the ODR platform the consumer and the trader can find a
dispute resolution body and then go through the process of finding a solution to the consumer’s complaint. The ODR platform is available here: http://ec.europa.eu/odr.
10. Colours
We make all reasonable efforts to accurately display the attributes of our products, including composition and colours. The colour you see will depend on your computer system,
and we cannot guarantee that your computer will accurately display such colours.
11. Guarantee
If there are defects in the goods you have purchased,KidsHatsandMore.ie abides by all statutory guarantee regulations. If you have a complaint regarding obvious material or manufacturing faults in goods
that we have supplied, including damage incurred in transit, please let us know by returning the goods to us without delay
12. Assignment
KidsHatsandMore.ie reserves the right to assign or pledge to third parties any claim(s) for payment [including any payment instalments]which have arisen in connection with the delivery of goods.
13. Severance
If any part of these Terms is disallowed or found to be ineffective by any court or regulator, the other Terms shall continue to apply.
14. Liability and disclaimers
Due to the nature of this website and the potential for errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted
to or obtained from this website unless otherwise expressly set out on this website.
All product descriptions, information and materials posted on this Website are provided “as is” and without warranties express, implied or otherwise howsoever arising.
We warrant to you that any product purchased from us through this Website is of satisfactory quality and reasonably fit for all of the purposes for which products of the kind are commonly supplied.
To the fullest extent permissible pursuant to law, but without excluding anything that may not lawfully be excluded in the case of consumers, we disclaim all other warranties of any kind,
whether express or implied, in relation to the products.
Our liability in connection with any product purchased through our Website is strictly limited to the purchase price of that product. Nothing in this Clause will affect your statutory rights as a consumer,
or your Contract cancellation rights.
15. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract which is caused by events outside our reasonable control.
This condition does not affect your statutory rights.
16. Data Protection
As required by the Data Protection Acts 1988 and 2003, we follow strict security procedures in the storage and disclosure of information you have given to us. Where you provide us with your personal information
(e.g. name, email address, address, phone and mobile numbers and/or other contact information, credit card numbers), through a facility provided on this Website or directly to us by email, you consent to us (and our affiliates): (a) processing and administering your personal data to perform all necessary actions to give effect to your request or instruction; and (b) retaining a record of incoming
and outgoing communications (e.g. email).
When you enter a contest or other promotional feature, we may ask for your name, address, phone numbers and email address so we can administer the contest and notify winners.
Information we receive and send may be disclosed to our, service providers and employees, however the information will not be disclosed to other third parties. In addition,
we will restrict the information disclosed to the absolute minimum necessary, for example, to provide the product or service.
These additional Terms & Conditions supplement (and are in addition to) the Terms of our Privacy Policy. Our privacy policy explains what personal information we collect about you when you use the Website,
and you can view our Privacy Policy online. Please note that by agreeing to these Terms you shall be deemed also to have read, understood and agreed to our privacy policy in its entirety.
17. Written communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using our website, you accept that communication with us will be mainly electronic.
You agree that e-mail can be used as a long-distance means of communication.
KidsHatsandMore.ie will contact you by email or provide you with information by posting notices on our website. For contractual purposes, you agree to this electronic means of communication
and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
This condition does not affect your statutory rights.
18. Opt out
KidsHatsandMore.ie may use your personal data to notify you by post, email, about new KidsHatsandMore.ie products and services. Each time you receive marketing information or a message,
you have the option to decline to receive further marketing information from us. This is known as an "opt-out". If you wish to exercise the opt-out, please unsubscribe.
If you have more than one address or email address please make sure to notify any changes to your preferences for each address or email address you have registered with us.
Customers who have registered to shop online on our website can unsubscribe at any time by logging into their account.
19. Our right to vary these Terms & Conditions
We have the right to revise and amend these Terms from time to time and will notify you by posting an updated version of these Terms on our Website.
You will be subject to the Terms and policies in force at the time that you order products from us, unless any change to those policies or these Terms is required to be made by law or governmental authority
(in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these Terms before we send you the Dispatch Confirmation
(in which case we have the right to assume that you have accepted the change to the Terms or policies , unless you notify us to the contrary within seven working days of receipt by you of the products).
20. Linking to our website
You may link to our website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of us, but you must not establish a link in such a way as to suggest
any form of association, or endorsement on our part where none exists.
21. Governing law and jurisdiction
Website Terms are exclusively governed by the laws and jurisdiction of Ireland.
22. Ownership of rights
All intellectual property rights, such as trademarks and copyrights at KidsHatsandMore.ie remain with KidsHats-ndMore.ie Any use of KidsHatsandMore.ie or its contents, including copying or storing such content in whole or part, other than for your own personal, non-commercial use, is prohibited without the
permission of KidsHatsandMore.ie
Discounts and Offers
Discounts and offers are not valid on sale items, multibuys or gift cards and cannot be used in conjunction with any other offer. We reserve the right to end any discounts or offers at any time including before the advertised end date without notice.