Shipments and returns
Delivery Rates
STANDARD DELIVERY
Ireland €5.50. (1-3 Working Days) During lockdown delivery/postage time make take longer then usual
(FREE on all orders over € 65)
Orders under the minimum order value will be charged P&P of € 5.50 per order.
Standard Delivery on orders placed with cleared payment before 11.00 am Monday -Friday will be shipped the same day.
Orders placed on Friday after 11.00 am or on weekends will be shipped on the next working day.
During lockdown shipping times could be later then stated above.
UK - € 6.00 (2 - 4 working days)
EUROPE - € 6.50(2 - 6 working days)
USA & CANADA - € 6.50 (5 - 7 working days)
REST OF THE WORLD - € 7.50 (7 - 10 working days)
The delivery charge for each order will be the same,
regardless of the size or weight of your order. The cost for each delivery method is clearly indicated during the check-out process.
Our standard delivery fee to Republic of Ireland is € 5.50 and FREE on orders from € 65.00
REGISTERED POST
(TRACKED)
Ireland €9.50 ( NEXT Working Days)
Registered Post Delivery on orders placed with cleared payment before 1.00 pm Monday -Friday will be shipped the same day.
Orders placed on Friday after 1.00 pm or on weekends will be shipped on the next working day.
UK - € 11.50 (3 - 5 working days)
EUROPE - € 12.10 (3 - 5 working days)
USA & CANADA - € 11.70 (6 - 9 working days)
REST OF THE WORLD - € 11.70 (8 - 12working days)
EXPRESS POST
(TRACKED)
Ireland and NI €9.50 ( GUARANTEED NEXT Working Days)
Registered Post Delivery on orders placed with cleared payment before 2.00 pm Monday -Friday will be shipped the same day.
Orders placed on Friday after 2.0 pm or on weekends will be shipped on the next working day.
UK - € 13.00 (2 working days)
EUROPE - € 13.40 (2 - 6 working days)
USA & CANADA - € 13.40 (4 - 6 working days)
REST OF THE WORLD - € 14.00 (5 - 10 working days)
We reserve the right to change delivery prices without notice.
For other shipping destinations then available online please contact us.
Please note that customers ordering outside of Europe may be subject to import taxes and duty.
99% of our packages are delivered within the specified times given, however, we cannot accept responsibility for loss,
inconvenience or any distress caused as a result of a package not arriving on time.
We use a An Post with a great reputation, however, on rare occasions human error will cause a package to be delayed or lost.
We appreciate the understanding of all our customers.
RETURNS POLICY
We hope you will be completely satisfied with any product purchased from KidsHats&More,
however we understand if this is not always the case.
All orders are protected by a 14 Day Moneyback Guarantee for Irish customers
or a 28 day for International customers , in accordance with the distance selling regulations.
Please Note:
Items returned after the 14 day period for Irish customer or 28 day period for International customers
will not be accepted and resent back to the original delivery address.
KidsHatsandMore is happy to refund a full priced item within 14 days from your order date excluding delivery charge, in accordance with the distance selling regulations.
Unwanted items must be returned a fully resaleable condition and any tags must be intact.
We reserve the rights to refuse refund if goods are not returned in a saleable condition or are damaged.
We do not accept returned Items that have been soiled, damaged or smell of smoke or any other odour.
Items will be returned to sender immediately.
All sale, discounted or promotional items must be returned within 7 days from your order date.
A refund will only be guaranteed if the item is returned within the time frames stated above,
starting from the date on your delivery note.
Please indicate on your delivery note the reason for returning the item.
You must return your delivery note with your item so we can trace your order and issue your refund.
The cost of returning the item to us is your responsibility unless the item is faulty.
Please allow up to 10 working days after we receive the goods for the refund to be credited to your bank account/card.
We DO NOT OFFER AN EXCHANGE .
All items sent back within above frame time and resaleable condition will be refunded excluding delivery charge.
If you need an item in different colour/size simply place new order.